Residential Audit Whitepaper

Online and On Your Customer's Terms

Residential customers care about reducing electric and gas usage to lower their monthly bills, and utilities care about meeting these needs and providing energy-saving results.

Residential energy efficiency programs often face the barrier of engaging with their customers. It can be hard for customers to fit energy efficiency into their busy lives, so it is necessary for utilities to meet them where they are.

This whitepaper will:

• Explain how customers can utilize the Home Energy Survey 
• Describe the benefits for both customers and utility programs 
• Discuss further actions to build customer relationships and encourage energy efficiency habits